I have extensive experience of leading teams within the Charity and Housing sectors. I began by delivering income collection services for rent arrears and service charges. I then switched to the opposite side of the same coin, giving holistic debt advice. This included all aspects of insolvency and ensuring all work was quality assured as required by the FCA.
I am an exceptionally organised person and enjoy working in a demanding environment. I excel at prioritising workloads and enjoy working with and helping others to ensure the best outcomes for customers. I have a natural ability to develop excellent working relations with a wide range of audiences, both formally and informally.
I am always willing to undertake further study and thrive on investing in my own personal development. The qualifications I have achieved demonstrate this. I enjoy attending training courses and conferences to ensure my knowledge and practice is up to date and of a high standard.
I have also supported Crawley Town football club for over thirty years despite their performance and my better judgement!
Between 2009 and 2019...